Privacy Policy

1Overview

Valley Supply Club respects your privacy.

This Privacy Policy explains what information we collect, how we use it, and how you can contact us about your information.

By using our website, submitting a form, requesting pricing, contacting us, placing an order, or purchasing from us, you agree to this Privacy Policy.

2Age Requirement

Our website and services are intended for people who are 18 years of age or older.

We do not knowingly collect personal information from anyone under 18.

If we learn that we collected personal information from someone under 18, we will take reasonable steps to delete it.

3Information We Collect

We may collect information you provide directly, including:

• Name
• Phone number
• Email address
• Business or organization name
• Pickup or delivery location
• Product interest
• Quantity interest
• Order details
• Payment confirmation details
• Questions or messages you submit

We may also collect basic website and device information, such as:

• Browser type
• Device type
• Pages visited
• Date and time of visit
• General location information
• Website analytics data

4How We Use Your Information

We may use your information to:

• Respond to your questions
• Send current pricing and availability
• Process orders
• Arrange pickup or delivery
• Send order updates
• Send restock or supply-drop alerts if you opt in
• Improve our website and services
• Prevent fraud or misuse
• Keep business records
• Comply with legal obligations

5Text Messages and Marketing Communications

If you provide your phone number and consent to receive messages, Valley Supply Club may send you text messages about:

• Pricing
• Product availability
• Order updates
• Pickup or delivery details
• Supply drops
• Special offers
• Restock alerts

Message and data rates may apply. Message frequency may vary.

You may reply STOP to opt out of marketing text messages. You may reply HELP for assistance.

Opting out of marketing messages may not stop necessary order-related or customer-service messages.

6Email Communications

If you provide your email address, we may email you about pricing, availability, orders, supply drops, product updates, and customer service.

You may unsubscribe from marketing emails when an unsubscribe option is provided.

7Payment Information

If payment is made through a third-party payment processor, your payment information may be handled by that processor.

Valley Supply Club does not intend to store full credit card numbers on this website.

Payment processors may have their own privacy policies and terms.

8Sharing Information

We do not sell your personal information.

We may share limited information with service providers who help us operate the business, such as:

• Website hosting providers
• Form and CRM platforms
• Payment processors
• Delivery or logistics providers
• Text message or email platforms
• Analytics providers

We may also share information if required by law, to protect our rights, to prevent fraud, or to complete a transaction you requested.

9Cookies and Tracking

Our website may use cookies, pixels, analytics tools, or similar technologies to help us understand website activity, improve performance, and support advertising or retargeting.

You may be able to adjust cookie settings in your browser.

10Data Security

We take reasonable steps to protect personal information.

No website, online form, text system, email system, or payment system can be guaranteed 100% secure.

Please do not send sensitive personal information through website forms or text messages unless necessary.

11Data Retention

We keep information as long as needed for business, legal, tax, customer service, order history, marketing, or operational purposes.

We may delete or anonymize information when it is no longer needed.

12Your Choices

You may contact us to:

• Update your contact information
• Ask what information we may have about you
• Request that we stop sending marketing messages
• Ask us to delete certain information, where possible

We may need to keep some information for legal, tax, transaction, fraud-prevention, or business-record purposes.

13Third-Party Links

Our website may link to third-party websites, platforms, payment processors, or social media pages.

We are not responsible for the privacy practices or content of third-party websites.

14Arizona Residents

Valley Supply Club is based in or serves the Greater Phoenix Metro Area.

If a data security incident occurs involving personal information, we will review and respond according to applicable law, including any Arizona data-breach notification requirements that apply.

15Changes to This Privacy Policy

We may update this Privacy Policy at any time.

The updated version will be posted on this page with a new effective date.

Continued use of our website after changes are posted means you accept the updated Privacy Policy.